SG EduTech Solutions | Support Centre

Are the displayed prices final?

Displayed catalogue prices are SG EduTech regional online prices generated from the current pricing settings. Customers can select their Southern African country and currency; bulk, institutional, delivery, training and support requirements are confirmed in the quotation.

Can schools use purchase orders?

Approved schools and institutions may submit official purchase orders, subject to account and procurement checks.

Do products include teacher training?

Training is configured separately unless the quotation specifically includes it.

Can products be matched to grades?

Yes. The catalogue provides grade filters, and institutional quotations can be mapped to phase, curriculum and learner numbers.

Order Process

Request or approve a quotation.
Confirm payment terms or submit an approved purchase order.
Receive order confirmation and estimated delivery.
Track dispatch and delivery.

Track an Order

Delivery and Shipping

Delivery time depends on stock status, Brand location, order size, import requirements and destination. The written quotation or order confirmation provides the applicable delivery estimate.

Read Full Shipping Policy

Returns and Warranty

Unused standard products may qualify for return subject to the published policy. Imported, configured, branded, digital or used products may have different conditions. Defects and warranty claims must be reported with order details and evidence.

Read Full Returns Policy

Fast support for product, quotation and delivery enquiries.

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